website Skip to content

Cart

Your cart is empty

Privacy Policy

Thank you for choosing to be a part of our community at Winx Candle. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns regarding this privacy notice, or our practices with regards to your personal information, pleas contact us at info@winxcandle.com.

What information do we collect?

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products, when you participate in activities on our website, or otherwise when you contact us.

We collect names; phone numbers; email addresses; mailing addresses; billing addresses; debit/credit card numbers; and other similar information.

Payment

We may collect data necessary to process your payment (such as a credit card number and the security code associated with your payment instrument) if you make purchases on our site. All payment is stored by either Square or PayPal. You may find their privacy notice link(s) here: 

https://squareup.com/help/us/en/article/3796-privacy-and-security

https://www.paypal.com/us/webapps/mpp/ua/privacy-full

How do we use your information?

We process your information for purposes based on legitimate business interest, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use the information we collect or receive to:

    • To send administrative information to you. We may use your personal information to send you product, service and new feature information and/of information about changes to our terms, conditions, and policies.
    • To protect our services. We may use your information as part of out efforts to keep our website safe and secure (for example, for fraud monitoring and prevention).
    • Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the website.
    • To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you may have.
    • To send you marketing and promotional communications. We may use the the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our products, we will collect personal information such as an email address. You can opt-out of of our marketing emails at any time.
    • Administer prize draws and competitions. We may use your information to administer prize draws and competitors when you elect to participate in our competitions. 
How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no as expressed above.

How do I withdraw my consent? 

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@winxcandle.com

Do we use cookies ?

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.

Do we make updates to this notice? 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If you have questions or comments about this notice, you may email us at info@winxcandle.com